Anonymous usage tracking
What kind of information is automatically collected?
In order to improve our games and see what works and what does not, our apps collect anonymous usage tracking. Gro Play don’t collect any data to our own servers, instead we use the following analytics providers: Google Analytics, Fabric Crashlytics, Facebook Analytics, Firebase. Please note that not all of these are used in all games. For every Gro Play game installed they might, but do not always, collect the following Information:
- IDFA (a unique number that lets us tell the devices apart, can be limited and reset in the device settings)
- IP Address
- Device type
- OS version
- Game version
- Length of play session
- Goals achieved and other gameplay related information
We, nor our analytics providers, do not collect any other personally identifying information such as e-mail address or user name.
How we use the collected information
We collect this Information to improve performance and reliability of our Games and to get a better understanding of what users in general prefer. The data is collected and analyzed in the third party analytics providers Google Analytics and Firebase. We do not link any of this Information in any way to individuals or any other information we might obtain. We do not share, sell or in any other way give other persons or companies outside Gro Play access to this Information, unless in order to comply with a legal obligation to do so (e.g. court order) or in case the ownership of the Information changes due to a merger, acquisition or restructuring involving Gro Play. If any information is to be stored outside of the above named analytics providers it will be stored on secure servers and all information encrypted.
To see how Google services like Google Analytics use the collected information visit this page.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act)
Some of our games, currently only Grow Life, allows the user to create user accounts in order to play together with family members or play the same character from different devices. The information from these user accounts is limited to the bare minimum required by the system in order to identify a specific user.
User data is retained as long as it is necessary to provide the service. Data is deleted from our records when it is no longer needed within a reasonable timeframe.
Gro Play uses generally accepted security measures and safeguards in an attempt to keep the data it collects secure and requires that the third parties it works with agree to do the same. The measures and safeguards include limiting access to the data to those persons who need it to complete their work for Gro Play, using a firewall protected environment, and storing personal information encrypted and in secure operating environments.
If you wish to remove your account complete from our systems, contact us at firstname.lastname@example.org.
If you wish to retrieve a list of all data we have stored about your user, contact us at email@example.com.
If you have any other questions or concerns about our privacy policies, please contact us at firstname.lastname@example.org.